Frequently Asked Questions

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How long will it take to receive my order?

All orders are shipped within 1 week from the purchase date. We strive to get your embroidered items to you as quickly as possible without compromising on quality.

What materials are used for your sweatshirts and hoodies?

We use Gildan and Jerzees branded clothing for our sweatshirts and hoodies. These brands are known for their heavy cotton fabric, ensuring each item is super comfortable and durable.

Can I return my order if I'm not satisfied?

Absolutely! We offer a 30-day return policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please note that custom-made items may have different return conditions.

Are your embroidered items machine washable?

Yes, our embroidered items are machine washable. We recommend washing them on a gentle cycle and air drying to maintain the quality of the embroidery.

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